BB-8’s replacement head as arrived!
I previously wrote how the antennae on my BB-8’s head broke a couple of minutes while trying the patrol mode feature of the Droid.
I wrote Orbotix, the makers of Sphero, about the issue and they responded by promising to ship me a new head free of charge. However, weeks passed and I have not received anything in the mail. When I followed up on my request three days ago, Sara from Sphero’s Customer Care personally processed my order. I thought it would take 5 business days for the shipment to arrive, but lo and behold! The mailman knocked on my door this morning with the package! I am so happy and very thankful that Sphero was able to make good on their promise! Now my BB-8 is complete once again!